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Are Scotties®' products hypoallergenic?
Yes, Scotties products are both hypoallergenic and dermatologist approved.
What do the terms hypoallergenic and dermatologist approved mean?
Hypoallergenic is a scientific term used to describe a product that has been tested in a controlled environment and has little likelihood of causing an allergic response. During such tests, a group of individuals are exposed to the product (for a facial tissue, a swatch of the product is rubbed on a section of their skin, under controlled conditions) and they are monitored for allergic reactions.

Based on these tests (we use an independent clinical facility to conduct the tests), Scotties facial tissue has been determined to be hypoallergenic. Further, we have independent medical doctors who are specialists in skin-related topics oversee the clinical testing and confirm both the test results and hypoallergenic designation.

Please note, however, that consumers with known allergies or those who are sensitive to things which most others do not find irritating can still experience a reaction to a hypoallergenic product.

Why do facial tissues have some dust/lint in the carton?
Dust is a normal by-product of the tissue manufacturing process. At Scotties, we strive to remove as much tissue dust as possible from our tissues prior to the final folding and packaging phases. During unbranded consumer testing, Scotties facial tissues are consistently given high marks for having low levels of dust/lint during dispensing.
Are Scotties cartons made from recycled fibre?
Yes, all Scotties cartons are made using 100% recycled fibre and are also fully recyclable where community programs exist.
What is Scotties EnviroCare™?
Scotties EnviroCare™ is Canada's first and only premium quality facial tissue made with 100% recycled fibre, making it an environmentally conscious choice. With 10% more sheets than regular Scotties, EnviroCare tissues help to reduce packaging waste. They're also hypoallergenic and dermatologist approved. Scotties EnviroCare boxes feature modern nature-focused motifs and are available for purchase individually or in 6 carton multipacks. For more information, please click here.
What is the Scotties Designer Series?
Scotties facial tissue has joined forces with Umbra, Canada's leader in contemporary design, to create three unique, modern, super-sleek box designs for the style-savvy consumer. Limited edition and in varnish-finish boxes, Scotties Designer Series is the perfect finishing touch to a stylish room. A premium quality 3-ply facial tissue, making it thick and irresistibly soft, Scotties Designer Series is available in three carton multipacks. For more information, please click here.
Does Scotties tissue offer a 3-ply product?
Yes! Scotties Supreme (part of our Premier Collection), Scotties Lotion (part of our Spa Collection) and Scotties InspirationTM are all 3-ply products designed to provide you with super softness and super thickness.
What are Scotties Lotion tissues?
Scotties Lotion tissues are 3-ply tissues that have been infused with Aloe and Vitamin E to help pamper noses. In fact, adding lotion to the tissue makes Scotties Lotion the softest tissue that Scotties makes. They're also hypoallergenic and dermatologist approved. For more information on Scotties Lotion tissues, please click here.
Does Scotties facial tissue offer a printed tissue?
Yes! Scotties Inspiration™ facial tissue features a stylish rose motif printed on every tissue that matches the decorative cube design. Hypoallergenic and dermatologist approved and printed with environmentally friendly water-based ink, Scotties Inspiration is the perfect finishing touch to any room! For more information, please click here.
Where can I buy Scotties facial tissue?
As the #1 selling brand in Canada, Scotties facial tissue products are available at retail, grocery and drug stores across Canada. For a detailed listing of our retail partners, please go to our Where To Buy section. If you can't find your favourite Scotties product where you shop, please ask the store manager if he or she can order it for you.
What is the relationship between Scotties brand and the Canadian Breast Cancer Foundation?
Scotties facial tissue has a partnership with the Canadian Breast Cancer Foundation through which it helps to increase the profile of the Foundation through fundraising and communications. Further, through the Foundation, Scotties financially supports vital quality of life research for breast cancer survivors. For more information about our partnership, please click here.
Can I obtain multipacks of a specific design?
Scotties carton designs have proven to have great appeal with Canadians and our multipacks are manufactured to provide consumers with a mix of various carton designs. Unfortunately, we do not manufacture multipacks with just one design.
Can I use the designs on the Scotties tissue cartons?
All of the designs on Scotties tissue cartons are created for and owned by our parent company, Kruger Products Limited, and consequently cannot be copied, reproduced or modified.
How long has Scotties facial tissue been manufactured in Canada?
Scotties products have been proudly manufactured in Canada since 1955 and will continue to be 100% Canadian-made by Kruger Products at our plant in Crabtree, Quebec.
What if I still have questions?
We appreciate hearing from our valued customers, so please contact us for more information. You can submit a question or comment online 24 hours per day by clicking here or call us toll-free at 1-888-620-1212 from Monday to Friday between the hours of 8:30am and 5:30pm Eastern Time. If our office is closed and you leave a message, or you submit an inquiry online, we will respond within three business days (and often sooner).